Today Pure Water Services is run by its Directors Steve Reynolds
and Greg Morgan. Together we bring the right skills, experience and new
technology to keep our clients water purification at its optimal levels.
“The customer always comes first with us” says Steve
Reynolds, ”its an old fashioned concept which works, and as our name
suggests Pure Water Services is all about service. Our whole business model is
centered around servicing you, the customer and building a lifetime business
relationship”.
“That really is the key to our whole business ‘service’.
It’s important to you and us that we schedule the regular tune up of your
water purifier. It gives you peace of mind that we will always call and let you
know your system is ready for a tune up, so you don’t have to worry about
it.” Greg Morgan.
“As someone who pioneered domestic water purification in New Zealand over
20 yrs ago it amazes me that so many people have started out in the business
one year and are gone the next, leaving customers with no back-up, service or
parts. Having started Pure Water Services 20 years ago it is very satisfying to
see the company going from strength to strength. Great service stands the test
of time and we still have many customers today, who started out with us all
those years ago.” Ian Morrison founder Pure Water Services
“No leaks and top quality products, is how I started out over 15yrs
ago” says Eric Vandy founder of Pure Water Filters. “It’s
very satisfying to see this continue today. Doing the job right first time is
the only way to operate, a win-win for all involved. Supplying only the best
quality products available has proven itself time and time again. Pure Water
Services is uniquely positioned as a leader in the water purification service
industry. Having the right products at the right price with the best possible
service is a winning combination and is why we experience constant growth year
after year.”
In a nutshell who we are reflects in everything we do, what type of business we
run, what our relationships are like with our clients and suppliers and what
values and principals we work to.
The main reasons we are Pure Water Services is to:
• Provide an outstanding service to you our client. This is the core of
our business, repeat business.
• Provide exact customized solutions to your needs and then do what we
said we would.
• Provide quality products that match our quality service standards. You
only deserve the best.
• Create a great working environment for ourselves, family and co workers.
• Create our own job satisfaction by knowing we are providing the best
possible service.
We believe in values such as honesty, respect, truth, integrity and putting
the client first.
Examples of this look like:
• Meeting your needs and expectations and truthfully delivering them.
• Turning up on time when we make appointments
• Honoring agreed quotes and exceeding what we said we would do
• Resolving quickly any queries that may arise. Were not perfect but
that’s what we are aiming for.
• Listening to you and putting you first.
We are Steve Reynolds and Greg Morgan and we fix your water problems.
Now you know a little about us why not give us a call on 0800 PURE WATER
and let us exceed your expectations.
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